PDA

View Full Version : Mayor's Mansion diplicated



suzuyasu
07-16-16, 09:24 AM
iOS
ver. 1.1.7
support ID 8TARQRH

I noticed I have two Mayor's Mansions in my city.
It must be duplicated somehow while game crashed.

The 1st one properly supports 48 citizen's population, however the second doesn't.
It only takes 2x2 space without no population supports and you can't delete it neither move it to storage.

Could you support for deletion of the duplicated mansion from my field?

Regards,
SUZUKI

Rynetory2
07-16-16, 05:22 PM
Can you try to reinstall your game and see if it helps? Please let us know if you're still have issues. Sorry about this.

suzuyasu
07-16-16, 06:52 PM
Thanks for your prompt reply, rynetory.

I tried uninstall and re-install the app, however, still two Mansions in the field.

Are there anyone reported the same issue to your team?

Rynetory2
07-17-16, 06:52 AM
Sorry to hear that reinstallation didn't work. Please send an email to support@storm8.com so an agent can check your game and assist you further. Thanks.

P.s. Don't we wish the 2nd mansion supports population too! :)

suzuyasu
07-17-16, 03:40 PM
haha, I won't wish it.
OK, as you suggested, I will have a contact to your support team for the further assistance.

Thanks again for your assistance, rynetory!

[S8] Walt
07-18-16, 10:42 AM
Sorry to hear about this! We've forwarded this information to the team to take a closer look.

suzuyasu
07-18-16, 06:32 PM
Thanks again, Walt!

I just started to communicate your support team including to send my screen capture, two Mansions standing besides! :-)

Hope this will be solved soon and my city have plenty of space for buildings.

... and simply hope never happen to other mayors :-)