View Full Version : Please Help

06-19-16, 01:18 AM
I just got on my game going on 4 a.m. I clicked on a building, my game glitches, suddenly instead of my building, it's the pop up to buy gold coins for gems and its purchased me 450,000 for 250 gems. This is not what I tapped. I specifically tapped a building. My game glitches and freezes constantly. When I first log on and try to click the X on the gifting from neighbors, it takes me off to one of my friends and this is almost daily. But it's never done this before and I would like the gems that I purchased yesterday so I could use some in the cabbage hut returned. I spent 120 willingly to get my little fox but this I did not do. I have over 8,000,000 in gold coins, why would I purchase 450,000??? Please help.

06-19-16, 01:48 AM
I'm really sorry this happened. The forum cannot help with loss of gems. You need to send an email to Support - support@storm8.com

good luck... :)

06-19-16, 10:37 AM
Thank you. I wasn't really sure what to do, appreciate your help.