Bug Spooky tile dont has the same look as before

[CelestiasHeaven]

It seems like i am having a technical bug.
I wanted to decorate my floor with that tyle, but it dont has the same orange/green mix color shape, as on the inventory shown.
It looks more like this, and that is not how it should look supposed to be.
Can you plz fix this?
My Id is CelestiasHeaven, and i really want the old look for my tile back.
I think the english name for this tile is meant spooky tile.
http://www.fotos-hochladen.net/thumbnail/screenshot2016kj4by35qcg_thumb.jpg

http://www.fotos-hochladen.net/thumbnail/screenshot2016yhu1to8gmv_thumb.jpg

[Rynetory2]

Please try the following

Clear cache - go to Safari in Settings app on iOS device and click [Clear History and Website Data].
Restart device and game
Delete and reinstall game if the above doesn't work

[CelestiasHeaven]

I cleared cache reinstalled app problem still remains. I use Android on Huawei p8 lite. I think Support should look at this technically.

[Rynetory2]

Please send an email to support@storm8.com so an agent can check your game.

[CelestiasHeaven]

Ok i will. :)

[mm076]

I am having the same problem as the above poster. I play on android and iPad on the same account. On my android account, my tile called spooky tile isn't showing up properly. Mine looks the same as pictures posted. I have tried all the advice on the forum many times. I emailed storm8 yesterday. Just wanted to let storm8 know others were experiencing the same problem.

[Rynetory2]

Well it is indeed a Spooky tile lol. ;-) Thank you for letting us know. Please wait for a Support Agent to respond to you.

[mm076]

Thanks Rynetory2! I had an email back but it's still the same nothing's changed. I am gonna email back. I would like it to appear as it should. Not like the pics. Thanks for the help though.

[Rynetory2]

Thanks Rynetory2! I had an email back but it's still the same nothing's changed. I am gonna email back. I would like it to appear as it should. Not like the pics. Thanks for the help though.

Hi. The email which you have received could be the automated email with your ticket number. Please wait for an Agent to respond to you. Thanks for your feedback.