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gr8grey1
03-19-16, 07:09 PM
I have 7 gold producing dragons (4 habitats). I picked up my gold yesterday evening (approx 10 pm CDT)... Everything seemed fine. I opened dragon story this morning (approx. 9:30 am) and none of my habitats had any gold in them. All said 0. Over the corse of the day, each habitat has produced only 1-2 gold... In almost 10 hours. I should have had 17-18 gold in that timeframe, not 6-7... Not counting the 18-19 gold I should have had overnight.

[S8] Elsa
03-21-16, 11:17 AM
If you have a question about your account, please email support@storm8.com.

Cats4Ever59
05-25-16, 12:16 AM
I've sent a ticket to support about not getting my 10/day for 2 level 10 gold producers and never got any of the gold owed me but got some explanation about how if you click to collect and you have say 4 and 1/2 you won't get the 1/2 and the timer resets. You can probably imagine what I think of that explanation!

kooky panda
05-25-16, 09:18 AM
For more assistance with your support issue please continue working with the support agent.

Thanks!