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steppanties
02-16-16, 07:42 PM
After finishing a day's worth of gem videos, it said 1 more day until more, but I have not gotten any new videos? Is this something new? I have tried uninstalling and reinstalling the game.

Rynetory2
02-16-16, 10:08 PM
Sorry about that. Please see Community Manager's reply on this issue in this Daily gems gone? (http://forums.storm8.com/showthread.php?89049-Daily-gems-gone&p=1251045#post1251045) thread.

If you have concerns about your account, please email support@storm8.com.

sweetypies97
02-17-16, 05:35 PM
Sorry about that. Please see Community Manager's reply on this issue in this Daily gems gone? (http://forums.storm8.com/showthread.php?89049-Daily-gems-gone&p=1251045#post1251045) thread.

If you have concerns about your account, please email support@storm8.com.
There is no reply/answer to the issue from the community manager in the post you linked to.

Rynetory2
02-18-16, 02:57 AM
As mentioned by Elsa on this gems video issue, "If you have concerns about your account, please email support@storm8.com." Therefore, please send an email if you have concerns about your videos. Thanks.


Elsa;1251045']Closing the thread due to forum rule violations. Please note that moderators are players who help out of the kindness in their hearts. They don't have direct communication with our development team, so they may not be able to answer any questions regarding the availability of features or development changes. Thanks!

If you have concerns about your account, please email support@storm8.com.