Forbidden Love - Fulfilled all requirements but did not get Arbiter dragon

[erthling]

Please see screen shots. Finished this quest but still says I have to get the Arch. Can you please get me my Arbiter dragon?

[kooky panda]

Have you placed your archway? You will need to craft and place it before you will get the Arbiter Dragon.

If you have placed it, try restarting your device and if the dragon is not in your storage, please send an email to support@storm8.com .

[kooky panda]

There is limited support on over the weekends and Monday was a US Holiday.
An agent should be responding to your email soon.