View Full Version : Didn't receive my Arbiter Dragon
RocioBM
02-14-16, 01:33 PM
Hi, I just finished the Tales and got the pop-up saying I got the Arbiter Dragon forever, but he isn't in my storage. I closed and reopened the game, and he's still missing :(
RocioBM
02-14-16, 01:37 PM
Can it be because I already have 80 dragon in storage, and I have no more room?
theperkynana
02-14-16, 01:50 PM
Same thing happened to me - no Arbiter Dragon
RocioBM
02-14-16, 02:02 PM
Here is the capture when I won the dragon:
http://i64.tinypic.com/317in2c.png
kooky panda
02-14-16, 04:58 PM
Please try closing out and reopening your game.
If he is still missing, please send an email to support@storm8.com for assistance is locating this dragon.
grassprawn
02-14-16, 07:58 PM
No dragon after completed the tale. Help??????
Same problem here, if we all send emails TL are going to be swamped and it'll take forever to check every account
kooky panda
02-15-16, 09:46 AM
Guys, please send in your email to support .
I believe this is an issue that is only happening to some accounts so these accounts will have to be fixed manually by a support agent.
RocioBM
02-15-16, 10:01 AM
Guys, please send in your email to support .
I believe this is an issue that is only happening to some accounts so these accounts will have to be fixed manually by a support agent.
Kooky, I have to post my ticket number here or is not necessary?
kooky panda
02-15-16, 10:11 AM
Kooky, I have to post my ticket number here or is not necessary?
At this time, I do not need the support ticket numbers.
I just finished the event and I did not get the Arbiter dragon too :((((
RocioBM
02-17-16, 04:16 PM
Thank you, I got my dragon! :D
Oh yeah! Thanks for posting! (KP)
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