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RocioBM
02-14-16, 01:33 PM
Hi, I just finished the Tales and got the pop-up saying I got the Arbiter Dragon forever, but he isn't in my storage. I closed and reopened the game, and he's still missing :(

RocioBM
02-14-16, 01:37 PM
Can it be because I already have 80 dragon in storage, and I have no more room?

theperkynana
02-14-16, 01:50 PM
Same thing happened to me - no Arbiter Dragon

RocioBM
02-14-16, 02:02 PM
Here is the capture when I won the dragon:

http://i64.tinypic.com/317in2c.png

kooky panda
02-14-16, 04:58 PM
Please try closing out and reopening your game.
If he is still missing, please send an email to support@storm8.com for assistance is locating this dragon.

grassprawn
02-14-16, 07:58 PM
No dragon after completed the tale. Help??????

jtm101
02-14-16, 08:40 PM
Same problem here, if we all send emails TL are going to be swamped and it'll take forever to check every account

kooky panda
02-15-16, 09:46 AM
Guys, please send in your email to support .

I believe this is an issue that is only happening to some accounts so these accounts will have to be fixed manually by a support agent.

RocioBM
02-15-16, 10:01 AM
Guys, please send in your email to support .

I believe this is an issue that is only happening to some accounts so these accounts will have to be fixed manually by a support agent.

Kooky, I have to post my ticket number here or is not necessary?

kooky panda
02-15-16, 10:11 AM
Kooky, I have to post my ticket number here or is not necessary?
At this time, I do not need the support ticket numbers.

rasike
02-15-16, 01:15 PM
I just finished the event and I did not get the Arbiter dragon too :((((

RocioBM
02-17-16, 04:16 PM
Thank you, I got my dragon! :D

Oh yeah! Thanks for posting! (KP)