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View Full Version : Not receiving prizes for downloading games in goals



laylaaj
02-09-16, 12:43 AM
This has happened twice to me now, withFrozen Frenzy valentines and Jewel mania valentines. I download the games and it pops up at the bottom that I have completed the goals but then I get no follow up such as "cook any recipe" to receive the prize.
I also got the same goals in Farm Story 2 and recieved the prizes no problem in there.

Rynetory2
02-09-16, 06:47 AM
Sorry about that. Please send an email to support@storm8.com so an agent can check your game.

laylaaj
02-09-16, 02:11 PM
Thanks. I'll do so. Do I need to provide any details other than what I wrote above and my username?

kooky panda
02-09-16, 02:25 PM
Thanks. I'll do so. Do I need to provide any details other than what I wrote above and my username?
Provide your storm ID, the game you are having issues in.