PDA

View Full Version : iPad update caused my game to reset



Sallie57
02-06-16, 08:05 AM
I updated my iPad software last night and now the game wants me to play as guest or anonymous. Please help.

Thank you.

kooky panda
02-06-16, 12:44 PM
If you were linked with Game Center try logging back into the game center.
Your progress should be restored. Let me know if this doesn't work.

Sallie57
02-06-16, 06:45 PM
I was already logged in the Game Center. Maybe I'm not understanding what I'm suppose to do. I was looking how to log out from it first but can see where.

Also, in the game center where it lists the games I have installed, I'm not seeing Jewel Mania in the list.

Not sure what else to do. All that I know is that I was quite advanced.

PikaSquirrel
02-08-16, 11:08 AM
I was already logged in the Game Center. Maybe I'm not understanding what I'm suppose to do. I was looking how to log out from it first but can see where.

Also, in the game center where it lists the games I have installed, I'm not seeing Jewel Mania in the list.

Not sure what else to do. All that I know is that I was quite advanced.

Please write to support@storm8.com and send me your ticket number so we can help recover your old account.

Sallie57
02-08-16, 03:02 PM
Thank you Pika.

Just did as you requested. My ticket number is {removed}
Awaiting your instructions.