Used gems then lost progress?

[mommmybear5]

I used some gems (2 plus 22) to finish breeding and hatch an egg. A second later the game froze and reset itself to the breeding not being done. It didn't however reset my gems, so I'm down 24 of them.

[kooky panda]

I am sorry this happened!
For loss of gems, please send an email to support@storm8.com.