Restaurant Story - Blues Expansion issue

[blackjava1964]

I have 2 restaurants and both had option under 9th tab of design that offered expansion when you got 10 neighbors. I got the required amount and as soon as I did the option vanished! I hope this is a bug and not a deception. After it happened on the first device I took a snapshot on the other one when I only had 9 neighbors. Glad I did because it too vanished when I got the 10th.

My id's: blackjava1964 remdawg1964
My devices: Galaxy Tab & Galaxy S6

Thank you27867

[Rynetory2]

Sorry about that. Please send an email together with the picture to support@storm8.com so an agent can check your games. Thanks.

[deekathleen]

You still have to pay whatever coin amount it also requires to expand in addition to the ten neighbors. It was basically telling you that you did not have the ten neighbors required. If you hit the expansion arrows (provided you have enough coins), then it will expand.

Expansions always require either the required amount of neighbors and coins or no neighbor requirement and gems.

[blackjava1964]

I understand what you are saying but it does not make sense.

When I hit the expansion arrows on the main restaurant page, it says I either need 50,000 coins OR 10 gems. No mention of needing neighbors.

As you can see from the image, the only requirement for THIS expansion is to have 10 neighbors. No mention of coins or gems. In addition, it is not grayed out. There are many other options that are currently grayed out.

So, in THIS case what you say can't be true. 27873

[deekathleen]

I understand what you are saying but it does not make sense.

When I hit the expansion arrows on the main restaurant page, it says I either need 50,000 coins OR 10 gems. No mention of needing neighbors.

As you can see from the image, the only requirement for THIS expansion is to have 10 neighbors. No mention of coins or gems. In addition, it is not grayed out. There are many other options that are currently grayed out.

So, in THIS case what you say can't be true. 27873

I know they don't explain it well. But you need both the right amount of coins and neighbors to expand. If you want to skip the neighbor requirement then you can use gems. If you don't believe me you can do as ryentory suggested and write support. It will take them anywhere from five to ten days to get back to you and they are only going to tell you the same thing I did. You have to pay for every expansion.

[blackjava1964]

I know they don't explain it well. But you need both the right amount of coins and neighbors to expand. If you want to skip the neighbor requirement then you can use gems. If you don't believe me you can do as ryentory suggested and write support. It will take them anywhere from five to ten days to get back to you and they are only going to tell you the same thing I did. You have to pay for every expansion.

Thank you - I appreciate all your help. I sent the email and will wait for answer. I will let you know what they say. :-)

[kooky panda]

Deekathleen is correct.
It is a little confusing. The amount of Coins required to complete an expansion will not show until you have the required amount of Neighbors.
You will not be able to purchase the expansion until you have the required amount of Coins and Neighbors.

[sally_brown]

It should say that you need X number of neighbors to unlock the expansion. Every so often someone comes on here all confused and I think this would make it clearer.