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View Full Version : EVERYTHING IS GONE... back to level 1????



ginourmous
01-06-16, 02:26 PM
What the heck is going on??? Opened my bakery and everything was slow motion. I closed it and re-opened it and it was Sam telling me welcome to my bakery and everything was gone, starting from zero!!! No way!!!! Please fix

I force quit the app and reopened and was still at level 1

Shutdown my iphone and restarted averything and still level 1

There is NO WAY I am starting from level 1 again. This is crazy

FrozenTurtle
01-06-16, 02:36 PM
This should be fixed now! Sorry about that!

ginourmous
01-06-16, 02:49 PM
no, still level 1 with sam welcoming me. I quit and restarted... same

FrozenTurtle
01-06-16, 02:53 PM
Can you let me know what Support ID you see in the settings menu? I'll try to fix this for you.

ginourmous
01-06-16, 02:59 PM
Sorry had to play to finally get the menu... T5EJNN6

FrozenTurtle
01-06-16, 03:03 PM
Thanks! This should be fixed now. Sorry again!

ginourmous
01-06-16, 03:10 PM
I am back BABY!!! ;-)

Thanks so much! You are the best!

kooky panda
01-07-16, 08:00 AM
OH great!! Glad you are back up an running! :)