missing commercial oven ticket not answered!!

[namelessforevermore]

i just purchased an commercial oven for 95000 coins and the game reloaded and when i went back the oven is gone! and so are my 95000 coins!! no its not in my inventory or decor or appliances i have loaded my game on several devices no oven!
my user id is qtk5cjk

i havent heard back in days!!! my ticket number is 1932922
please leave this open so i can reply!!

[kooky panda]

Discussing specific support issues (http://forums.storm8.com/showthread.php?15033-Do-not-post-Support-emails-or-private-communications-in-the-forum)is not forum appropriate.
Closing thread.
I will flag this over to see if someone can check the status of your ticket.

Thanks!