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ondfisk
11-28-15, 02:27 AM
The delivery dragon never came back from last delivery (hours ago).

beckycarter
11-28-15, 03:30 AM
I let my Ridgeback Dragon to Serenity Falls to find Freshwater Coral. After finishing the search, it didn't return to the habitat?
Please check and fix it. Thanks a lot.
My request ID is #1915562.

kooky panda
11-28-15, 01:04 PM
Please try restarting your game.
If the dragon is still missing, please send an email to support@storm8.com for assistance.

beckycarter
12-02-15, 10:14 PM
Please try restarting your game.
If the dragon is still missing, please send an email to support@storm8.com for assistance.

After a week, my dragon has not returned... When will it come back :mad:

kooky panda
12-03-15, 10:18 AM
It can take 3-5 business days before an agent can respond. Thursday and Friday had limited support due to Thanksgiving.
An agent should be responding soon.

kooky panda
12-03-15, 06:51 PM
After a week, my dragon has not returned... When will it come back :mad:
This has been reported to the team and they are currently investigating this issue.

beckycarter
12-04-15, 08:17 AM
This has been reported to the team and they are currently investigating this issue.

Thanks for reporting. I'm looking forward to my dragon's back.

beckycarter
12-08-15, 05:30 AM
I received an email today to tell me my request has been solved. But my Ridgeback Dragon is still stuck in the Serenity Falls! Didn't return!:confused:

kooky panda
12-08-15, 10:52 AM
Have you tried restarting your game or device?

beckycarter
12-09-15, 02:16 AM
Have you tried restarting your game or device?

:( useless

beckycarter
12-12-15, 12:09 AM
Over 15 days my Ridgeback Dragon is still stuck in the Serenity Falls! When will it come back:(

kooky panda
12-15-15, 06:58 AM
Becky, I am sorry but I did check on this and they are still working on this issue.

beckycarter
01-30-16, 11:36 AM
O God, My Ridgeback Dragon wants to go home. It hasn't been home for 2 months.:mad::mad::mad: