nezzaface
11-22-15, 04:15 PM
It's been over 28 hours since I purchased the $4.99 set of 120 gems, but I still haven't received any and am getting really ansy. I sent a support ticket about this, but have not received any notification of receipt nor a response from the support team.
How long is the wait time on resolving in-app purchase issues? I figured those type of tickets should be top priority, considering those are "money-maker" tickets and all. I can't help but slowly lose my trust towards this company the longer I wait for any response regarding my money.
I would prefer to get my purchased items actually delivered to me over a refund, but it seems like the refund option is becoming more feasible at this point.
How long is the wait time on resolving in-app purchase issues? I figured those type of tickets should be top priority, considering those are "money-maker" tickets and all. I can't help but slowly lose my trust towards this company the longer I wait for any response regarding my money.
I would prefer to get my purchased items actually delivered to me over a refund, but it seems like the refund option is becoming more feasible at this point.