New Device need help no response from TL

[ladybugrentals]

Hello I have emailed support per instructions but have not gotten a response. It is frustrating. My original device no longer works. I purchased a new one. I would love to continue to play new goals but cannot until my information is sent to new device.
Please if someone can respond I would appreciate it

[DeeDe99]

Download DS. Play the first tutorial levels then you will get access to enter your existing Storm ID and password under Menu, Help/FAQ, Transfer Info

You need to have set up a Storm ID on your old device, I assume you did.

[ladybugrentals]

Thank you!!!!!! It worked. I appreciate the info

[kooky panda]

I am glad this worked!!

Have fun!