View Full Version : $1.99 Value Pack: I was charged, and never given items.

11-09-15, 11:57 AM
I purchased the 80% off, $1.99 value pack days ago and never received the thank you notes, gems nor the chocolate fountain. If I try and purchase it again, I get an message stating 'This In-App Purchase has already been bought. It will be restored for free.' Then nothing happens!
I sent request #1898016 and haven't heared anything back.
How long does it normally take for billing issues to be resolved? Thank you storm 8. I'm really loving this new game!!



11-09-15, 01:12 PM
Sorry to hear that! Seems like you wrote into support! :) Someone will get to your ticket soon. Please follow up with your support ticket.