30% Gem Sale - Discount prices not correct in Orchard Fest version!

[Lianne007]

Received a 30% gem sale today. When I went to purchase, the price that was going to be debited was different to what it should be. Ie

50 gems - 30% = $ 8.99 - going to charge $10.99
105 gems - 30% = $17.99 - going to charge $21.99
275 gems - 30% = $43.99 - going to charge $54.99
580 gems - 30% = $89.99 - going to charge $109.99

This is closer to 20% off (even though discount figure is not accurate anyway).

This is in the Orchard version. Opened the Thanksgiving version (random selection) and 30% sale figures were correct
when debiting account.

Buyers need to be aware they will be charged an incorrect amount that is different to advertised price! If so, they need to be refunded.

Please fix asap.

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[kooky panda]

I will report this over.
Thanks for the screenshots!

[deekathleen]

Is it because of sales tax?

[RoboticFiber5]

Gems cost too much. They need to be a little lower in cost value as in $$$$ please

[Lianne007]

This has still not been fixed!

I have checked other versions and prices are still different. The worst part is i have checked what prices are without sale and there is now a $30 difference from advertised price and what would be charged on the highest purchase (580 gems).

This is absolute BS and very wrong on so many levels. In fact is a breach according to the FTC.

There would certainly be quite a few people who have been mislead ino purchasing gems based on the advertised price but charged a higher price. THESE NEED TO BE REFUNDED ASAP.

Please fix as a matter of urgency!


NB. If this is a prelude to a price increase anyway, S8 has received my last $

[LalaSmooth]

Mine are the same no matter what version I have. I never even get a sale unless it's BF

[Lianne007]

Wow, thanks S8 Not! You have fixed the pricing so all versions are the same (at the higher end) however your maths ability needs questioning.

30% off $129.99 does not equal $109.99. This is approx 16% off not 30% You advertise this to be $89.99 so what gives? This goes for all gem packages.

Again this is false, deceptive and misleading advertising. As this involves real money, can you please advise me how many players have been refunded for charging in error (or purposely ). Can you please also respond with a legitimate reason why the price differences in a timely manner otherwise I will be reporting to the Federal Trade Commission.

[kooky panda]

Please send an email to support@storm8.com so an agent can check your game.