Why pull events earlier than promised?

[LonePudding]

I've already emailed support about my issue, but I'm wondering why the event ended several minutes before the countdown was over? Problems like this have happened quite a few times in the past.

Also, when we will get some bug fixes? Like for the battle arena fireworks or the tournament timer?

[[S8] Elsa]

The Tournament timer and battle animations were fixed in 1.5.2. You're playing an older version of the game. Please update your app for the latest fixes.

We checked on the event and confirmed the end time was 11:30am Pacific for today. If you had enough acorns, but didn't receive the reward, please wait for a response from Support to review your account.

[LonePudding]

Oh, I've been playing Animal Story! I deleted Fantasy Forest so I was unaware of the update. Sorry about that.

About the event, I'm very sure that the event ended early (at least 3 minutes) and I would've got enough acorns by the last 30 seconds. Is there absolutely nothing I can do? Support haven't answered yet and I emailed on Tuesday.