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mogeth
10-13-15, 01:44 PM
for the last week or so I can't get diamond quest to load on my phone properly. It is just showing a blue background and yellow frames, then from level 307 onwards it looks fine. I had just reached one the the key levels And waited to get through when it happened. Any ideas anyone please?

SparklyOctopus
10-13-15, 01:55 PM
Sorry to hear that! Could you try uninstalling and reinstalling the game to see if that will fix this for you? Please let us know!

mogeth
10-13-15, 02:22 PM
Won't I lose my progress?

SparklyOctopus
10-13-15, 02:31 PM
Uninstalling and reinstalling the game will not remove your progress. :)

mogeth
10-14-15, 10:58 AM
All sorted! Thank you very much 😃

SparklyOctopus
10-14-15, 11:02 AM
Glad to hear it worked out! :)

Marinerita38
11-09-15, 02:01 AM
Hello,
For some days I can not play Diamond Quest! Trial Halloween.
I get an on-screen message that should exceed the level 25 to play this version and am at level 294.
Check it and I pray it fixed please.

Pending a pleasant answer, I leave data

Thanks

SUPPORT ID: RUGEUTF

DIAMOND QUEST HALLOWEEN TRAIL
ID DE STORM8: Marinerita38

kooky panda
11-09-15, 09:04 AM
PLease try force closing out your game . If you are still having issues, please delete and redownload the game.

bbarr1982
11-10-15, 10:05 AM
I cannot get Diamond Quest Halloween Trail or Fantasy Forest Story Land Before Dragons to connect to facebook.

Please help

bbarr1982
11-10-15, 10:12 AM
I cannot get Diamond Quest Halloween Trail or Fantasy Forest Story Land Before Dragons to connect to facebook.

Please help

SparklyOctopus
11-10-15, 10:29 AM
Sorry to hear that! Please write into support@storm8.com. One of our agents will be able to assist you.