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View Full Version : iPad users - any suggestions re stuck notification?


DeeDe99
09-06-15, 10:02 PM
Hi All,

I have successfully transferred from Android to iPad with just one small, odd glitch. If you have a look at the attached screen grab, there is a "Ready" notification icon stuck on my path. It is inactive and not related to the Spell Shop behind it (which as you can see had over 3 hours to run). I've closed and re-opened the Dragon Story app, I've closed the app again then restarted the device, then re-opened the app yet still the icon is stuck there. Very annoying it is.

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Has anyone else experienced similar, and if so, how did you fix it?

Many thanks in advance.

Oh and it takes a minute or so to pop up. It disappears if I do something then comes right back.
DeeDe99
09-08-15, 02:05 AM
OK, so this is getting annoying. In the process of clearing more land, I decided maybe I could move the rotten thing out of the way - and then I ended up with TWO of these icons when I "replaced" the moved stone. They take over a minute to show up when I first load the app, but then won't go away.

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No response from support yet. I'm thinking of deleting the app and re-installing.

Thoughts on that strategy? Safe?
Anaboe
09-08-15, 06:44 AM
It sure is save to do that: all progress is stored on the servers, I've done that myself a couple of times. I'd try that one if I were you. Note that you need tot uninstall all TeamLava/Storm8 games, not just Dragon Story.
DeeDe99
09-08-15, 10:23 AM
Thank you Anaboe. I uninstalled and reinstalled but no change. Which means it is in the data somewhere. Darn it.
[S8] Elsa
09-08-15, 10:35 AM
Please restart your game. Should be sorted now. ^_^
DeeDe99
09-08-15, 01:00 PM
Elsa;1170410']Please restart your game. Should be sorted now. ^_^

Thank you Elsa! It certainly seems to be fixed! Great work! Am I allowed to ask what caused it? I'm just curious, many years in IT myself!
[S8] Elsa
09-08-15, 01:13 PM
Thank you Elsa! It certainly seems to be fixed! Great work! Am I allowed to ask what caused it? I'm just curious, many years in IT myself!

You somehow had sparkles in a plot that wasn't meant to sparkle, so it showed the checkmark. ^_^
DeeDe99
09-08-15, 01:21 PM
Elsa;1170523']You somehow had sparkles in a plot that wasn't meant to sparkle, so it showed the checkmark. ^_^

The operative word being "somehow"! Guess it was a Comms timeout during an update to the DB at some point. Thanks for finding it!