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cristalfiona
08-18-15, 04:07 AM
Hello all,

I recently got a new phone and followed the Storm8 ID login method to transfer my games (Dragon Story, Castle Story and Fantasy forest Story). The data seems to have moved over, but I am having serious graphics glitches. I have searched but can't seem to find any fixes. Does anyone know how to fix this or will I have to contact TL?

I've included screenshots from each game to show what the problem is.

kooky panda
08-18-15, 11:02 AM
Try restarting your device to see if this fixes the issues.

[S8] Elsa
08-18-15, 12:06 PM
If you continue experiencing this after Kooky's suggestion, please email support@teamlava.com for assistance and send me a pm with the ticket number.

cristalfiona
08-19-15, 02:52 AM
Sorry, should probably have mentioned that I'd already done that. I force restarted again just in case but it hasn't fixed the problem. I've sent the email, once I get a reply I'll send the PM.