View Full Version : Help!

07-29-15, 05:25 PM
I got a new phone and although I backed up my game, it is asking me to start over! Help I was on level 49!! My kingdoms name is Wisperia and my storm8 ID is valeriejo11

07-29-15, 05:55 PM
Go to this thread http://forums.storm8.com/showthread.php?75916-THE-HUB!-Building-Guide-Inventory-Guide-amp-Game-Help

And go down to item 7. It will explain how to get your old game back on your new phone

07-29-15, 07:22 PM
Thank you! I tried all of those things and no where on my game does it offer a login or logout option or to choose another login...so discouraged.

07-29-15, 07:28 PM
I am sure I had a login option in my RS2..what other game did u download?

07-29-15, 07:31 PM
Just Castle Story. I am going to try and email Storm8

07-29-15, 07:39 PM
CS does not have a login option..u have to download bakery or restaurant story .in the top right corner ,click the icon and open account settings and u will get login to another account option..when u open your old account,it will apply to all s8 games

07-29-15, 07:41 PM
Force close your CS first..

07-30-15, 07:55 AM
Castle Story does not have a login option as stargaze said. You can use Restaurant or Bakery Story to do the login.
Here's instructions:


07-30-15, 08:54 AM
bakery story and restaurant story are games that allow you to switch between accounts
but you must set a password in the settings first to be able to do so.
if you have never done this on your old device, and are not able to do so now,
i think you have to contact support@teamlava.com

after you switched id in one of those games, when you start any other tl/s8 game, that will use that id.