new phone lost game

[Acer388]

I upgraded my phone and reloaded game from app store and it is a new game my game app on the new phone has my stuff but does not have the game either. I am looking for castle story and I have a iphone 5s
please help i have been playing this game forever.

[[S8] Regina]

I upgraded my phone and reloaded game from app store and it is a new game my game app on the new phone has my stuff but does not have the game either. I am looking for castle story and I have a iphone 5s
please help i have been playing this game forever.

Hi there!

You can try transferring your games here (http://forums.storm8.com/showthread.php?59955-iOS-amp-Android-New-Login-feature-in-Limited-Games!). If you need assistance with restoring your account, please email support@storm8.com so they can help you. Please be sure to include details about your account to verify ownership.

Thanks!