not working using bluestacks

[LegendaryKira]

ive been waiting for a long time for this even though i dont have a good Phone to play it. blue stacks gave me hope.
however it doesnt work on blustacks:(
when u try to boot it up it crashes right away. (no error message)
and the few times u manage to get it to work.. the whole screen is black except for the icons to do things (example., buy food or build furniture)

will you guys ever make it compatible with bluestacks so people can still enjoy your great game?

[[S8] Elsa]

Our games are currently only available on mobile devices for Android and Apple. Please don't attempt to access our games through unsupported devices or emulators as this would be in violation of our Terms of Service.

Sorry to hear that you're currently not able to play. If you're having trouble with the game, please reach out to support@teamlava.com for assistance. You can PM me your ticket number and someone will take a look.