View Full Version : Video for gem not working

07-05-15, 06:12 PM
Hi. Hope someone can help. For the last few days the gem earned after watching videos disappears from my tally a few seconds after it is added. The game seems to pause to sync itself then the gem is taken away... I have tried force closing, re-installing and it is unchanged. Can anyone at TL please help me....

07-06-15, 10:30 AM
Sorry to hear that! Could you double check and make sure you have a stable internet connection before proceeding with watching the videos? If you still encounter an error, please write into support@storm8.com and one of our agents will be able to assist you.