missing gold and a Independence Dragon in storage

[gabz50]

:confused::confused: ok so how the hell does that happens, I woke up today to find out that 750 gold have gone from my account, and i find an independence dragon in my storage, i mean what the hell!!! :confused::confused:
even if someone intended to they cant buy a dragon from market to place it in storage that's just impossible!
so how does that happen?
any TL staff available and care to elaborate?

[bakerystoe]

Don't know this is a coincidence or accident but independence is 750

[gabz50]

Don't know this is a coincidence or accident but independence is 750

I think you misunderstood the whole issue, which is somehow that an independence dragon showed in my storage and 750 gold went missing, and the whole point is that we cant buy dragons and put them in storage... that is not a coincidence, and i think its an error by the system that needs to be fixed... I wanna know how did that happen while i was sleeping and snoring in my bed..

[Kennedward]

You can email TL and ask

[spooks2]

I am missing 500 gold. Just gone. No dragon in storage.

[spooks2]

You can email TL and ask

Hi. What's the email or where can I find it? Never done that before. Thanks.

[gabz50]

Hi. What's the email or where can I find it? Never done that before. Thanks.

you can email them manually at support@teamlava.com
or directly from the game if you are on IOS: menu > help/FAQ > contact us

[spooks2]

you can email them manually at support@teamlava.com
or directly from the game if you are on IOS: menu > help/FAQ > contact us

Thank you. I did. And now we wait. I need my 500 gold back.

[bakerystoe]

Good luck ! Hope you get ur gold back

[[S8] Regina]

:confused::confused: ok so how the hell does that happens, I woke up today to find out that 750 gold have gone from my account, and i find an independence dragon in my storage, i mean what the hell!!! :confused::confused:
even if someone intended to they cant buy a dragon from market to place it in storage that's just impossible!
so how does that happen?
any TL staff available and care to elaborate?

Sorry about that! Please email support@storm8.com so they can help you with your account. Thanks!

[Jnny2good]

I had the same glitch. An independence dragon I didn't want in storage and a bank account that is 750 gold lighter. I already emailed support. Let's see if they side with me.

I did notice it immediately when it happened. I closed the offer pop-up and it bought the dragon instead.

[Kennedward]

I had the same glitch. An independence dragon I didn't want in storage and a bank account that is 750 gold lighter. I already emailed support. Let's see if they side with me.

I did notice it immediately when it happened. I closed the offer pop-up and it bought the dragon instead.

Hope you get your gold back!

[Blanche_Lady]

I just have the same problem but with the new dragon! So angry
Hard earned gold it was for me since I am from a Latin American country

[kooky panda]

:confused::confused: ok so how the hell does that happens, I woke up today to find out that 750 gold have gone from my account, and i find an independence dragon in my storage, i mean what the hell!!! :confused::confused:
even if someone intended to they cant buy a dragon from market to place it in storage that's just impossible!
so how does that happen?
any TL staff available and care to elaborate?
Original question has been answered. Closing Thread.

Thanks


Regina;1138261']Sorry about that! Please email support@storm8.com so they can help you with your account. Thanks!