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View Full Version : Do not even have the new version and missing 3/4 parts daily.



Chrysothemis
07-03-15, 12:01 PM
Still using a previous version, which I normally have no problems with and SHOULD NOT AFFECT ME GETTING REQUESTED PARTS. I am checking with my neighbors to ensure my requests are going through, and so far they are. YET I AM GETTING ABOUT FIVE OF TWENTY REQUESTED PARTS.

NOTE: IF NOT OBVIOUS FROM ABOVE, I ONLY HAVE NINETEEN NEIGHBOURS, SO UNLESS THEY CHANGED THE LIMIT FROM TWENTY TO FIVE...

SparklyOctopus
07-06-15, 01:34 PM
Sorry to hear that! Are you still having issues with this? Please let us know!

Chrysothemis
07-07-15, 01:15 AM
Yes, this is still happening and has happened often. I check with neighbors, all who play daily, and they are able to tell me what I requested, letting me know they received it and accepted.

SparklyOctopus
07-07-15, 04:01 PM
That seems weird. Could you write into support@storm8.com and PM me the ticket number? One of our agents will be able to assist you.

Chrysothemis
07-07-15, 09:28 PM
Email to support sent, PMing now.