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View Full Version : HELP!! Accidently click purchase coins with my gems



manmanvalley
02-12-11, 09:41 AM
I need help..I accidentally press purchase in game coins with my gems and used 10 gems just like that. I am saving up my gems for something else. Could you please undo it? Storm id crazdin
Please and thank you

Unregistered
02-28-11, 09:19 PM
I did the same exact thing... I was putting down new tiles but by accident clicked wrong button... please refund me my 10 gems

id: lindsayy19

Unregistered
03-01-11, 04:51 AM
I am sorry to tell you both, that you will not get any refund from TL. That's because it isn't an accident. These are called "gem traps". There are no confirmations, because they count on your slip of the fingers. You will be told that "while TL would like to give their customers the benefit of the doubt, there are those who would take advantage of the situation". Be careful how and where you tap.

Unregistered
03-01-11, 09:36 AM
https://www.ftccomplaintassistant.go...d.aspx?Lang=en

May not result in much but at least it will be directed to those with the authority to do anything about it.