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View Full Version : Android Pop-Ups Out Of Control!



Sb1957
07-01-15, 04:28 PM
I was visiting my neighbours for tipping them as I always do, and suddenly this messages begun appearing. I close my game, re-opened and the windows appeared again. I unistalled and re-installed the game, opened and again these windows appeared. What's happening, can you help me? Is something general or it's only me?

FrozenTurtle
07-01-15, 04:39 PM
Sorry about that! Can you try force closing and restarting your game to see if that temporarily fixes the issue?

ravenousdreams
07-01-15, 05:12 PM
I'm having the same issue. I've force closed about 10 times in the last hour but it just keeps happening after a few minutes of playing.

deeron8
07-01-15, 05:14 PM
I'm having the same problem. I try to visit my neighbors & I keep getting all these popups of things I have already completed. It's really making me mad & if it isn't solved I may be forced to quite the game.

whoviankat
07-01-15, 05:21 PM
I've gotten used to the problem with old goals popping up since I'm on Android. I just close it out and use an app killer to before going back to the game. A bit annoying, but whatever. It usually only happens once every few days, but it has happened about 5 times in the last 2 hours. Anyone else having more-than-normal popups happening?

ravenousdreams
07-01-15, 05:24 PM
I've gotten used to the problem with old goals popping up since I'm on Android. I just close it out and use an app killer to before going back to the game. A bit annoying, but whatever. It usually only happens once every few days, but it has happened about 5 times in the last 2 hours. Anyone else having more-than-normal popups happening?

Yes, I've forced closed 10 times in an hour. There's a post about it in bugs and issues. I'm using a Kindle.

TasteeTreats88
07-01-15, 05:28 PM
Hello! I've been playing Bakery Story for about 9 months. Today, I got the 4th of July update. I started building my ovens, but then I kept getting popups about past goals. Before the popups started, I had 101 gems. Now I have 12. 12! I clicked "No Thanks" for everything. Where did my gems go? I don't understand why this happened. Please fix this. I've been saving my gems for a big remodel and would very much like them back. I'm on level 95 and my bakery's name is TasteeTreats. Thank you.

deekathleen
07-01-15, 05:28 PM
Yep mine also. Both on here and rs. I am getting constant synch errors and old goals popping up.

ravenousdreams
07-01-15, 05:30 PM
They're probably going to tell you to email them at support@storm8.com.

deekathleen
07-01-15, 05:36 PM
Yep me too, in both games. Pop up and synch errors like crazy. I'm not even playing anymore tonight because it is just an excersize in frustration.

ragtagtwins
07-01-15, 06:00 PM
Same thing happening to me, with both Bakery Story and Restaurant Story (at least the pop-ups; didn't have any problems with my gems, maybe because I have so few).

MamaBear2515
07-01-15, 06:02 PM
I'm having the same problem in bakery and restaurant its getting very irritating! I've tried uninstalling and reinstalling the game twice now. And its still popping up.

sweetypies97
07-01-15, 06:06 PM
Hello! I've been playing Bakery Story for about 9 months. Today, I got the 4th of July update. I started building my ovens, but then I kept getting popups about past goals. Before the popups started, I had 101 gems. Now I have 12. 12! I clicked "No Thanks" for everything. Where did my gems go? I don't understand why this happened. Please fix this. I've been saving my gems for a big remodel and would very much like them back. I'm on level 95 and my bakery's name is TasteeTreats. Thank you.

this is awful! good luck!

emud17
07-01-15, 06:13 PM
I lost gems as well. Just trying to tip my neighbors and 1 wrong click. Its told me 4 times already about goals I " haven't " completed. So annoying. 30 gems gone.

FrozenTurtle
07-01-15, 06:38 PM
I lost gems as well. Just trying to tip my neighbors and 1 wrong click. Its told me 4 times already about goals I " haven't " completed. So annoying. 30 gems gone.

Sorry about that! We're looking into the matter. If you've lost any gems due to this, please email support@storm8.com so we can assist you.

Lon726
07-01-15, 06:48 PM
I agree!!!! Today in my restaurant story the darn popups just kept coming up all day? They are nothing but a big pain, this is a problem that could make a player want to quit! I bet that I spent a good half an hour clicking through the darn popups, this needs to be fixed or just got rid of. What good are they?????:mad:

StevesAllNightDiner
07-01-15, 06:57 PM
Having same problem. Very annoying!

AMuffins
07-01-15, 07:00 PM
Yes too many pop ups about past goals.... Bakery story and Restaurant Story..

I restarted my android phone and still happening.. As I read that in another thread.. Did not help. I even went to settings and cleared cache and force stop my app... Still happening..

Storm8 needs to fix this issue.... yes understand this is an issue that has been happening for over a year on Android devices as stated in a thread in bugs n known issues. Still not fixed.

Ready to play a different game and come back in the morning.

StevesAllNightDiner
07-01-15, 07:01 PM
Same problem here with both games! Very annoying! Force stopping then re-starting the game doesn't work either. Fix this please!!!

CassieJo84
07-01-15, 07:24 PM
Yup. My daughters have kindles and the last few days it's been out of control. Would love it if s8 took the time to deal with all of these known issues and really improved the game instead of finding more ways to squeeze money out of already annoyed customers. *ahem* :)

tonysmom614
07-01-15, 07:25 PM
Same here. What is going on?? I am ready to throw my tablet across the room. :(

lauraleighashby
07-01-15, 07:29 PM
Same happening to me in RS and BS. Usually force closing works but not today...and they are popping up randomly.

GGGStar
07-01-15, 07:58 PM
Yes, same. Every time I visit another bakery they start up again. Usually I find force closing all my apps fixes it but today it just keeps happening!

deekathleen
07-01-15, 08:32 PM
All these games are being glitchy and slow I can't even tip because nothing will load correctly.
I give up even trying to play anymore tonight.
Even the forums are being slow and glitchy.

FrozenTurtle
07-02-15, 10:22 AM
We think we have resolved the issue causing these old goals to pop up. Does anyone still see these? For any Gems, you will need to follow up with your support ticket for assistance.

denzella
07-02-15, 10:53 AM
I'm having issues with the new goals I cannot build any new stoves or return gifts its ridiculous

bobbyrae
07-02-15, 11:16 AM
We think we have resolved the issue causing these old goals to pop up. Does anyone still see these?

Lol. Really? Seriously. Really? Smh. This issue isn't an old one. It affects players on android devices since forever and each time it is reported it is treated as a new issue? Smh.

Jinjer125
07-02-15, 11:25 AM
I have an Android device, and I've noticed more old goal pop-ups lately, as well. I kept having to shut down and restart BS yesterday, and sometimes that didn't even help. I know this has been an issue for ages, but where it used to be an annoyance, now it's starting to actually hinder game play.

bobbyrae
07-02-15, 11:29 AM
Well just now :

We think we have resolved the issue causing these old goals to pop up. Does anyone still see these? For any Gems, you will need to follow up with your support ticket for assistance.

ravenousdreams
07-02-15, 11:36 AM
We think we have resolved the issue causing these old goals to pop up. Does anyone still see these? For any Gems, you will need to follow up with your support ticket for assistance.

The issue I was having has seemed to stop. Thank you.

FrozenTurtle
07-02-15, 11:44 AM
Lol. Really? Seriously. Really? Smh. This issue isn't an old one. It affects players on android devices since forever and each time it is reported it is treated as a new issue? Smh.

This was actually a different issue than the one that normally pops up. Unfortunately, the cause for that one has not been resolved. :(

Jinjer125
07-02-15, 01:04 PM
Thanks, FrozenTurtle! I don't seem to have constant pop-ups anymore

tonysmom614
07-02-15, 02:58 PM
We think we have resolved the issue causing these old goals to pop up. Does anyone still see these? For any Gems, you will need to follow up with your support ticket for assistance.

Is a support ticket the same as me emailing you or something different. Sent Email yesterday and have no response to date.
Thank You

Chrysothemis
07-03-15, 11:50 AM
Same here, and this is happening daily, if not more.

Chrysothemis
07-03-15, 11:53 AM
Yes, I am still getting pop-ups for old goals every time I am in the game, not to mention over half my requested parts are not getting to me. Daily. I have under twenty neighbors, so unless they changed the limit... same in Restaurant Story, as well. I am asking neighbors and, so far, people are getting my requests, so where the funk are my parts? It should not take two days to get two parts (they are by request only, no longer in the gift list).

Gypsy_Cat
07-08-15, 11:58 AM
I play on Kindle HDX. I currently have a ticket into support because I lost 50 gems to one of these pop ups. I have been dealing with this issue in BS, RS and occasionally in Fashion for a very, very long time. I have to uninstall/reinstall the app at least once a day, every single day. Sometimes twice or three times because the glitch keeps coming back. As frustrating as it is to deal with the glitch, losing gems is absolutely heartbreaking. I really hope TL does the fair thing and refunds my gems.

I've been playing on this account for over 3 years so my gem loss was not a typical 'gem trap' or accidental purchase. I've done those before and chalk it up to my own fault. This time though, it really isn't me because the windows pop up so unexpectedly that it's almost impossible to miss the 'buy now' option every time.

Gypsy_Cat
07-09-15, 07:11 PM
Update: I received an email message that my missing gems were restored promptly after sending in my ticket. Also that the bug has been fixed.

I want to thank TL for their prompt attention to this situation and for the very fair result. My gems have been restored and I really hope that the bug has been fixed for good. I am so very grateful for the result and hope this situation doesn't occur again :)

deekathleen
07-09-15, 08:18 PM
Update: I received an email message that my missing gems were restored promptly after sending in my ticket. Also that the bug has been fixed.

I want to thank TL for their prompt attention to this situation and for the very fair result. My gems have been restored and I really hope that the bug has been fixed for good. I am so very grateful for the result and hope this situation doesn't occur again :)

I'm on a kindle and it happens constantly, so be prepared as I'm sure it will happen again.

dokdar
07-14-15, 02:44 PM
I will chime in on this as well. Happens about every 3rd day. i can not link to an event that triggers is.

Roxiehart30
07-14-15, 03:53 PM
These past goals pop ups are ridiculous!!! I don't understand the purpose.. They pop up every couple of weeks but keep popping up the whole day!! I don't understand why we keep needing to say no to past goals we've already completed! How about give us ones we haven't completed?! Or remove altogether!!

CakeMyDay2
08-08-15, 08:15 AM
I've never used the forum before, but I saught it out today in hopes of getting an answer to this irritating development in bakery story on my Kindle! When I open up my game/app and begin play, I get pop-up after pop-up of past goals that I've already completed and that I have missed. I'm afraid to complete any more goals, simply because it will add that pop-up to my growing list!! Is there any way to stop this???

Bakerling
08-08-15, 10:53 AM
The below pop up was so sudden. Just one careless click and I lost my gems for that item that I don want to buy.
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