View Full Version : New update same problem

07-01-15, 04:47 PM
After this update - I can't zoom out. This happened last time! Please fix.

07-01-15, 06:11 PM
What happened with the Game?? I cannot Zoom Out! The Game is Zoomed In so close to my Island, even Visiting Neighbors Islands with how close it is, is a Nightmare!! YES, I KNOW how to Zoom Out, but it won't go past a certain Point!

This is as far as I can Zoom OUT!!

I don't like it Zoomed In that Close! Please, tell me what I can do to Fix this!!

07-01-15, 07:08 PM
Same here on my iPad account. So many problems today with DS

07-01-15, 07:13 PM
Im also having this issue.

07-01-15, 07:42 PM
I can't zoom out, either, anymore, after the latest update. This happened previously, and I hope TL will fix this again!

07-01-15, 08:00 PM
It seems the tournament reset issue was just fixed (fingers crossed) as I am now back to the level I was at before being reset to level 1. Now however the zoom out looks to be an issue again, like it was during the previous update. Pls adjust so I can max zoom out & see as much of island as possible. During the last update my mining was also affected if you can check that also I'd appreciate it.

07-01-15, 08:15 PM
Happened to me as well today. Really hard to play with only a few habitats per screen.

07-01-15, 08:16 PM
I'm also having this zoom out problem as well. It started within the last few hours.

07-01-15, 08:30 PM
Well this is sad. Zoom out doesn't work, and I was up to stage 15 in tournament, and now it has reset back to 1.

07-01-15, 08:39 PM
I can't zoom out either

07-01-15, 08:59 PM
Same here. What's wrong with the game?!

07-01-15, 09:07 PM
Came to the Forum to see if others are having the same problem and I see this is also bothering others. I have to say I also do not like not being able to zoom out. I don't like having to drag the screen around to search for everything. Please, please get this fixed ASAP.

07-01-15, 09:50 PM
Same issue here...any fixes? ?

07-02-15, 12:27 AM
I am having the same issue. My tournament is back to the correct level, but I still can't zoom out. I am playing on Android, have uninstalled app, reinstalled, cleared cache, rebooted, hard reset, but nothing has made it work. I feel like the display settings for the island are being pushed at the wrong size.

TL, please let me know if you need anymore data.

07-02-15, 12:53 AM
Same issue since the update - I can't zoom out. Really difficult to get across my island, particularly when you try to move something.

07-02-15, 02:13 AM
Sad to hear that everyone is experiencing this Issue, but also glad I'm not the only one! Hopefully this can be Fixed soon!!

07-02-15, 04:49 AM
I am also having the issue where I can't zoom out. I'm on Android. It's making it very difficult to play.

07-02-15, 05:03 AM
The update they just did today broke the zoom again, at least on IPad.

07-02-15, 08:22 AM
hi my storm id is shaz2469 my android devise is a samsung galaxy tab 4 .4.2 i cant zoom in or out the tornement keeps put me back 2 the start im not happy with this at all it all started last nite.I avdone everything wat i av seen unistalled it switched it off gone bk 2 the old version and nothing is working plz help me with this thank you. The version is pool party i am lvl 58 and my isles is called shaz i am sick of this i hope ur going 2 do something about this never ad aproblem with any other game i might just leave but i luv this game so much it is addictive lol

07-02-15, 11:38 AM
Please fix the zooming problem! :mad:

Playing on android pool party, which I updated but it doesn't fix anything.

07-02-15, 11:40 AM
Same here....

07-02-15, 12:39 PM
I play on iPad, same here cannot zoom out ....

07-02-15, 12:55 PM
same problem here i av put a new thread but nothing zoom and the tourney myid is shaz2469 i am on samsung galaxy tab 4 tourney is messed up since the new update 2 party pool GET IT FIXED

[S8] Regina
07-02-15, 01:19 PM
We've forwarded this information over to the team for investigation. Thank you for your patience.

07-03-15, 06:06 AM
It's getting on my nerves so deeply!!! Today I saw that there's a new update, I regret installing it massively!!!

What a scam, TeamLava please THINK before doing any **** ok!

What did they have in their heads, making such a bad change? Which advantages did they think we have from this?
When I want to see everything as near, I would take a magnifier glass!

It's like we would look a movie and sit 10 cm in front of the TV. Why did they take us the possibility to zoom out, really WHICH ADVANTAGE brings it to make a change where something isn't adjustable anymore?

This way the game makes no fun!!!!!

It's complicated to collect the gold and I hate this view where I can't see my isles completely.

Absolutely unnecessary! I regret to have installed it and if I would have known this, I would never have made this senseless update.

07-03-15, 06:22 AM
For luck on my iPhone is the old version, I won't install the new one.

So at least I see my island better on iPhone than on iPad LOL

Really a good joke TeamLava.

07-04-15, 04:17 PM
Same problem, and it's driving me nuts. I did the update hoping it would fix the issue, but it's clearly not resolved. ETA on a fix?

07-06-15, 03:32 AM
Zoom is still not fixed!!! :mad:

07-06-15, 09:59 AM
Please team lava sort out the lack of zoom out facility, it makes the game difficult to play in so many ways , from checking on all dragons and visiting neighbours on high levels where it's really difficult to check all their islands to be able to play with the dragons to benefit them all ......
I play on a standard size iPad with a reasonable size screen so those on a phone will struggle even more
Just give us all the zoom out we used to have ASAP

07-06-15, 02:03 PM
Please fix the zoom soon!!

07-06-15, 03:45 PM
Hi DS staff.. Just updated dragon story. Unfortunately still not able to zoom out on my game. I have uninstalled, shut down my phone, turned phone back on, reinstalled app, shut down phone, turned phone back on, opened game. I repeated this twice. Sadly...when trying to zoom out its not working. :( Thought it was time I left a message here. I'm an android user.

07-06-15, 08:13 PM
I'm not sure if something was done in the last half hour, but I am now able to zoom out normally again.

07-06-15, 09:13 PM
Working! Thank you! :)

07-07-15, 04:19 AM
Zoom out and in is working again finally

07-07-15, 04:04 PM
I can zoom out again finally!! Very glad of it, now we can play it without trouble again, thanks!

[S8] Regina
07-08-15, 11:49 AM
I can zoom out again finally!! Very glad of it, now we can play it without trouble again, thanks!

Zoom out and in is working again finally

Working! Thank you! :)

I'm not sure if something was done in the last half hour, but I am now able to zoom out normally again.

Glad it's working better now! :)