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templesg
06-11-15, 07:26 AM
I'm on level 410. I can go back and play any level to earn keys. When I play the ones suggested "goal section", it does not give the reward. This has been happening for a week or so. It is very frustrating. Help.

Also, when i complete an island, I'm no longer rewarded with completion gems. This has been for the past 10 or so islands.

templesg
06-11-15, 04:12 PM
Someone has reset me back to level one. I did not ask for that. Whoever did it needs to fix it.

LuckyFirefox
06-11-15, 04:54 PM
Please force-close your game and restart it to see if your progress is back.

Could you please let us know or provide us with screenshots of the level, the exact Goal instructions, and the expected reward where this issue occurs? We would like to look into this.

Shadowqn
10-10-15, 09:28 AM
This happens to me also.I go back to earn gems & complete requirements & nothing happens! No rewards!