WildHippo
05-29-15, 01:24 PM
Hi there,
I bought today's value pack for what seemed to be advertised as 3.99 GBP by TL, but when I checked my Apple bill - it says I was charged 7.99 GBP. I've attached the screenshots below. Is there anyway you can fix this? I'll put in an over-charging on in-app purchasing to Apple if that's the only thing I can do. But really not fair to advertise one things and charge for another.
You can see in the screenshot, that I've been charged for 250 gems, in addition to the 540 I bought. However, I disticntly remember clicking on the Value pack for 3.99 GBP (it was the way I finsihed the silly Baron goal and got all 30 sheep wool)!
I'd appreciate a response from TL over this, as you've knocked my confidence in in-app purchasing now.
I clicked on the below, for 3.99 GBP:
20556
But I was charged 7.99 GBP on the same day - this is the only purchase I've made this week.
I bought today's value pack for what seemed to be advertised as 3.99 GBP by TL, but when I checked my Apple bill - it says I was charged 7.99 GBP. I've attached the screenshots below. Is there anyway you can fix this? I'll put in an over-charging on in-app purchasing to Apple if that's the only thing I can do. But really not fair to advertise one things and charge for another.
You can see in the screenshot, that I've been charged for 250 gems, in addition to the 540 I bought. However, I disticntly remember clicking on the Value pack for 3.99 GBP (it was the way I finsihed the silly Baron goal and got all 30 sheep wool)!
I'd appreciate a response from TL over this, as you've knocked my confidence in in-app purchasing now.
I clicked on the below, for 3.99 GBP:
20556
But I was charged 7.99 GBP on the same day - this is the only purchase I've made this week.