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armisha
04-06-15, 01:47 AM
after i update the game i couldn't play it,it keeps on crashing and i keep on re installing it but nothing happens.. need some help thanks.. just want to restart the game..:(

armisha
04-06-15, 01:49 AM
hi i can't play my diamond quest app because after it power up it keep on crashing and i can't able to move the gems??reinstalled the game several times but no use..

kooky panda
04-06-15, 10:38 AM
Try closing out all application running in the background to see if this helps.

armisha
04-06-15, 06:53 PM
hi kooky panda,, i also try that technique and even restarting my iPad but nothing happens.. thanks!!!

armisha
04-06-15, 07:19 PM
if anybody can help me to just restart the game.. because every time i re installing the game it has saved game.. thanks

LonePudding
04-06-15, 07:54 PM
if anybody can help me to just restart the game.. because every time i re installing the game it has saved game.. thanks

I don't think there is a way of resetting as the game data is tied to your storm8 iD.

armisha
04-06-15, 11:19 PM
thanks lone pudding.. i also email storm 8 & team lava but i haven't receive any reply from the team..

kooky panda
04-07-15, 10:35 AM
It can take 3-5 business days before a support agent is able to respond to your email.