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View Full Version : Gems being taken for Box items that were not requested.



bobatte
02-24-15, 03:59 PM
I've played for over 1 year and have had gems used for Box/Crate items that I did not request to receive a few times. While playing, the design bar pops up and then a box (like birthday box) quickly pops up, you click the X in the right corner to exit, and you end up with something from the box. Something you did not request, nor want. I messaged Team Lava and was advised they will not do anything about it. Who else has experienced this? What did you do?

kooky panda
02-24-15, 05:16 PM
I am sorry this happened. You can add your feedback on the gem confirmation thread. (http://forum.storm8.com/showthread.php?60673-Confirmation-button&p=770658&viewfull=1#post770658)

Closing thread since discussing support issues (http://forum.storm8.com/showthread.php?15033-Do-not-post-Support-emails-or-private-communications-in-the-forum)is not forum appropriate.