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jessooca
01-24-15, 10:49 PM
My husband got a new phone and lost all progress on his game. Who should I contact?

dangerb0y
01-27-15, 08:59 AM
Support@teamlava.com

He should have setup a username and password on his old phone. He could then simply get on his new phone and login. The team lava servers will automatically update his game.

shakycoo
02-04-15, 08:23 PM
What if there is no prompt to log in I recently downloaded all my stories onto my kindle and it just started everything over how do I get to the prompt to log in

kooky panda
02-05-15, 10:17 AM
What if there is no prompt to log in I recently downloaded all my stories onto my kindle and it just started everything over how do I get to the prompt to log in
I am sorry by kindle fire does not have the login feature.
You can try transferring your games by using a storm 8 Game.

http://forums.storm8.com/showthread.php?54910-ID-Transfer-Storm8-Method&p=675489&viewfull=1#post675489

If you have any issues, you can send an email to support@teamlava.com and an agent can assist in recovering your games.