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View Full Version : Purchased Gens, did not add to game



miasmmm
01-24-15, 02:35 PM
This morning I purchased gems and received confirmation of purchase. The gems did not add to my game. I tried to purchase again and received. A message indicating that I'd already purchased and they would be added to my game. Still waiting.
Anyone else with this issue?

kooky panda
01-25-15, 10:23 AM
I am sorry this has happened. Sometimes there may be a delay in receiving the gems.
Please send an email to support@teamlava.com along with your receipt showing proof of purchase.

Thanks!