My Castle Story game restarted because I got a new phone!

[nadiao0525]

Can someone please help with this? It's been 5+ days since I've contacted TL though support@teamlava.com and I still haven't heard anything. I am missing out on new updates as we speak and I am really missing my kingdom. Do you know how long it's going to take for someone to respond?

Dedicated Castle Story player,
Nadia

[nadiao0525]

By the way I have just joined the forum but I've been a player for years and my old Storm 8 ID is nadiao1201 and my kingdom name is Nadia's Kingdom. Maybe one of you has me as a neighbour?

Help��

[PikaSquirrel]

You can use this login feature (http://forums.storm8.com/showthread.php?59955-iOS-New-Login-feature-in-Restaurant-Story!-%28login-applies-to-all-games%29) to recover your account using your Storm8 ID and password of your old account. If you're unable to recover your old account, a support agent will get to your ticket soon to assist you with the transfer.