Could 'join' game yet all my dice were used up on games I couldn't join!?

[17coco]

I realize my wifi was poor and I kept getting processed out, but if I couldn't JOIN the game why was I docked dice? Went from 21 to 2 dice after only 1 two card game.

[PikaSquirrel]

Sorry to her about this. Please write to support@sharkparty.com for assistance. Thank you.

[Rhyne17]

Same here... It happens to me multiple times. And yet I need to use all my gems in order for me get another set of dice to play. Especially during tournament. :(