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View Full Version : Santa's Workshop giving 16 presents, not 32



ChefVost
12-17-14, 12:15 PM
Hey guys. I was wondering if anyone else has been having this problem. In game , it states that the Santa's Workshop now gives 32 presents every 8 hours, up from 16. But after I purchased the item, it's giving me 16 presents per hour.

Anyone know how to remedy this situation? I'm on iOS if that helps at all.

Thanks!

[S8] Elsa
12-17-14, 01:31 PM
We verified that Santa's Workshop is correctly dropping 32 presents. :)

ChefVost
12-17-14, 01:56 PM
Okie doke. I meant 4hrs not 8 lol! >.< I will check again when it pops up again in 1hr 55min. Thanks for the reply!

otgland
12-17-14, 03:51 PM
My workshop is not dropping 32 gifts...

I play on an Iphone 5c.

Help!

ChefVost
12-17-14, 04:21 PM
False. Still getting 16 presents. What is going on?

[S8] Elsa
12-17-14, 05:13 PM
Can you please let us know if your next collection shows 32? You should be seeing 32 in the game now.

ChefVost
12-17-14, 09:22 PM
Yes, now it is working as intended. Still missed out on a total of 32 presents, but at the very least, it's working now.

[S8] Elsa
12-18-14, 10:34 AM
Yes, now it is working as intended. Still missed out on a total of 32 presents, but at the very least, it's working now.

This has been fixed. You'll see the correct number, including the 32 when you login. Thanks for the report!

ChefVost
12-19-14, 11:39 AM
Ok, now both Santa's Workshop and the North Pole are giving 16 and 4 presents, respectively, every 4 hours instead of 32 and 8. Did it get dropped back down or am I having another issue?

[S8] Elsa
12-19-14, 02:10 PM
There was another issue earlier today. It's been resolved. We apologize for the inconvenience!

ChefVost
12-19-14, 04:26 PM
Haha, it's back to normal now. Thank you for the quick response!