View Full Version : Pop-up Took Away Gems

12-12-14, 10:22 PM
Playing cupcake Christmas edition, got a pop-up while finished level xmas11 saying "press okay to refresh game" several times. I had gotten 20 gems with the last goal keys (around level xmas9) I completed, after the pop-up they're gone.

Please fix. :mad:

12-12-14, 10:28 PM
My game is also showing that I did not complete level 10 which I DID and got the 3 keys for destroying 15 pretzel walls.

The first set of gems was 5 and the last set I earned was 20 gems.

12-13-14, 10:50 AM
My game is still showing level xmas10 is skipped which is impossible. Also my gem count is still incorrect.

Anyone ???

kooky panda
12-14-14, 10:45 AM
Please send an email to support@teamlava.com so an agent can check your game.