Cannot move a stove. [Archive]

jennaraetor

12-09-14, 11:18 AM

There is a stove in the top right corner of my restaurant that I cannot move or use. Anyone else have this problem?

[S8] Regina

12-09-14, 11:47 AM

There is a stove in the top right corner of my restaurant that I cannot move or use. Anyone else have this problem?

Hi there! We checked your account and saw that you are currently making a recipe on your Stove. We were also able to move it to another location and back. Please do let us know if you continue to experience this issue!

jennaraetor

12-09-14, 12:49 PM

Regina;1017960']Hi there! We checked your account and saw that you are currently making a recipe on your Stove. We were also able to move it to another location and back. Please do let us know if you continue to experience this issue!

I'll send a screen shot http://imgur.com/a/lWNee this shows the stove separate from the one with the cutting board and bread over it. It also shows the stove sliding into the same spot that has the cutting board.

Did I explain that alright?

jennaraetor

12-09-14, 12:59 PM

I'll send a screen shot http://imgur.com/a/lWNee this shows the stove separate from the one with the cutting board and bread over it. It also shows the stove sliding into the same spot that has the cutting board.

Did I explain that alright?

Ok so it's actually appearing in everu restaurant I look at.

meme1098

12-09-14, 03:55 PM

Have you tried uninstalling the app & then reinstalling?
Your game is saved on TL's server and attached to your device so you won't lose progress.

[S8] Regina

12-09-14, 05:35 PM

I'll send a screen shot http://imgur.com/a/lWNee this shows the stove separate from the one with the cutting board and bread over it. It also shows the stove sliding into the same spot that has the cutting board.

Did I explain that alright?

Hi there! I have attached an image of what we see when we check your account. There is no cutting board, and you have all appliances cooking. Have you tried reinstalling the game?

http://i.imgur.com/zN5Q5n7.png

jennaraetor

12-09-14, 07:40 PM

So I uninstalled and reinstalled the app and it worked to get rid of the cutting board, but now it's stuck on a different item!

jennaraetor

12-09-14, 07:46 PM

I keep having to uninstall and reinstall to get rid the pop ups.

[S8] Regina

12-11-14, 05:33 PM

We have thoroughly investigated this issue you reported and verified that it is not an issue in the game, as we have tested on similar devices.

If you are experiencing this regularly, there may be an issue with how your device displays graphics.