Hot Air Balloon filled, froze, then asked for more items?

[flightpillow]

My balloon was done and I was waiting for the ticket, The game froze I restarted and even know I went over the amount of items required, after a restart I needed to add more items to get the ticket? Pictures attached.

[FrozenTurtle]

Hmm, strange. Can you email support@teamlava.com and PM me the ticket number you receive? I'll have someone look into this.