Team Lava support was not helpful and closed my ticket w/o an answer

[bexrexbex]

Over the last week I have emailed support 3 times with questions regarding moving my Dragon Story game from one Android device to another. I received one stock answer that didn't answer my question, and zero reply to my follow up questions. Then my ticket was closed.

Can someone please help me with my game? I would like to continue playing Dragon Story, but obviously I can't if the staff will not port the game to a new device.

Very disappointed in the crappy customer service I received.

[kooky panda]

Closing thread.
http://forums.storm8.com/showthread.php?15033-Do-not-post-Support-emails-or-private-communications-in-the-forum


Bexrexbex please send me a private message (http://forums.storm8.com/private.php?do=newpm&u=46)with your support ticket number and I will see if I can get someone to look into this.


Edit- A community manager sent you a private message, please follow up as per her instructions.

Thanks!