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TheSweetStudio
12-03-14, 02:32 PM
I didn't realize I didn't have enough money to buy a table I wanted, tried to buy it, got a messages saying I didn't have any money, and somehow ended up losing 10 gems and getting 40k.

AAHHHHHH!

I'm so devastated :(. I was saving up to buy a cake display and some Christmas ornaments. Now I have NOTHING. I really wish there was an easier way to get gems :(

davidyagi
12-03-14, 03:58 PM
Hi TheSweetStudio,

Something similar happened to me 6 months ago. I "exchanged" 100 Gems and got 2,400,000 Coins. Kooky Panda told me to contact TeamLava's Customer Support at support@teamlava.com. Maybe they can help you too. In the end I recovered my 100 Gems...

Regards,

David

kooky panda
12-03-14, 03:59 PM
I am sorry this happened!
For loss of gems, you can send an email to support@teamlava.com for assistance.