View Full Version : Passed level disappears

11-29-14, 06:09 AM
This is about the 4th time this has happened and it's really starting to get to me.

I will pass a level and move onto the next one. I will play 2 or 3 lives and all of a sudden I will get a popup that states "you have to complete all previous levels to unlock this level."

I will go back to the map and the stars on the previous level will have disappeared. However the level I now cannot play will still be colored but gives that error

I am using an iPhone 5s
Ios 8.1.1 (but I has been happening since before 8)
Cupcake version 1.3.6 (been happening even before last update)
Support ID 7D6GCS8

11-29-14, 10:15 PM
And it has happened twice now today. This is extremely annoying to the point I am considering not playing anymore

12-01-14, 05:48 PM
Sorry to hear that cowsgomoo, please contact support@teamlava.com so a Support Agent can take a look at your account for you.