View Full Version : game updated and gems disappeared

11-04-14, 08:17 PM
I was not even currently in a game, but at the level 212 menu. I had 34 gems, when it went to a darn game updating message and when i hit ok and the menu came back i only had 4 gems. Its hard to earn gems and I've had gems disappear before, but i always accused my daughter of getting on and using them, but this time i saw them disappear.

Is there anything you can do?

kooky panda
11-05-14, 08:17 AM
I am sorry this happened!
For loss of gems, please send an email to support@teamlava.com for assistance.