View Full Version : Game started over?? Help!

10-04-14, 11:40 PM
I have been playing for over two years and suddenly when I click on my game, it is back at level one and i am welcomed to the game like a beginner?!?!
Help! What has happened!!
I cant lose all my hard work!

10-04-14, 11:50 PM
Team lava may have been in your game. Force close and then reopen. If it doesn't resolve itself, email Team Lava Support email which is: support@teamlava.com

Your game isn't lost, all progress is stored on the TL servers. Don't worry! ;)

10-05-14, 11:48 AM
You should be able to log in using that feature if force closing doesn't help. Did you get a new device?


10-06-14, 12:59 PM
Looks like a support agent is helping you with your transfer request.