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View Full Version : Everything is gone :'(



Perry9877
10-03-14, 02:02 PM
:confused: I am using the same device, but all of my progress is gone. I had to do a restore on my iPad, but about a year ago the same thing happened on the phone my daughter uses to play her games. I had not bothered with her games as she can easily move to other games.

Firstly I would like to restore my games and perhaps my daughter's games and secondly can someone let me know why it would happen on a device that had not been reset.

[S8] Elsa
10-03-14, 02:12 PM
Your account looks normal on our side. Are all of your games starting from the tutorials?

Perry9877
10-04-14, 10:59 AM
Yes, it was starting from the tutorials. Luckily someone from support e-mailed me a link on how to restore my games using certain games. Now on to the phone. :D

Perry9877
10-04-14, 10:59 AM
And thank you for looking into it!

kooky panda
10-04-14, 06:50 PM
Glad you are back!!
If you have not already done so make sure you have set up a password for your storm ID. (under help in one of your games).